Website Policy:
Privacy and Cookie Notice

The data controller is Virgílio Lobato Cervantes, with registered address: UKCPDP 20-22 Wenlock Road London, N1 7GU United Kingdom. The Internet servers that process the data on this site are located in Germany. 

This is a personal blog owned and managed by Virgilio Lobato Cervantes (I, We or Us).

My Website addresses are:

https://www.virgiliocervantes.co.uk, https://virgiliocervantes.co.uk;

 https://www.virgiliocervantes.com, https://virgiliocervantes.com;

https://www.virgiliocervantes.pt, https://virgiliocervantes.pt;

https://www.cervantes.pt, https://cervantes.pt.

1. The information I process because I have a contractual obligation with you: When you create an account on my Website or otherwise agree to my terms and conditions, a contract is formed between you and me. In order to carry out my obligations under that contract, I must process the information you give me. Some of this information may be personal information. I may use it in order to: verify your identity for security purposes, provide you with my services, provide you with suggestions and advice on products, services and how to obtain the most from using my Website. I process this information on the basis there is a contract between us, or that you have requested I use the information before I enter into a legal contract. Additionally, I may aggregate this information in a general way and use it to provide class information, for example, to monitor my performance with respect to a particular service I provide. If I use it for this purpose, you as an individual will not be personally identifiable. I shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

2. The information I process with your consent: Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our Website or ask me to provide you more information about my business, including my services, you provide your consent so I can process information that may be personal information. Wherever possible, I aim to obtain your explicit consent to process this information, for example, by asking you to agree to the use of cookies. Sometimes you might give your consent implicitly, such as when you send me a message by e-mail to which you would reasonably expect me to reply. Except where you have consented to my use of your information for a specific purpose, I do not use your information in any way that would identify you personally. I may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on my Website. If you have given me explicit permission to do so, I may from time to time pass your name and contact information to selected associates whom I consider may provide services or products you would find useful. I continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing me via the Website contact page.

3. The information I process because I have a legal obligation: I am subject to the law like everyone else. Sometimes, I must process your information in order to comply with a statutory obligation. For example, I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information. Specific uses of information you provide to us:

4. Information provided on the understanding that it will be shared with a third party: My Website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include: posting a message in our forum/comments section/article or business review; tagging an image; clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks. In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. I do not specifically use this information except to allow it to be displayed or shared. I do store it, and I reserve a right to use it in the future in any way I decide. Once your information enters the public domain, I have no control over what any individual third party may do with it. I accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for me to retain it, then at my discretion, I may agree to your request to delete personal information that you have posted. You can make a request by contacting me via email.

5. Complaints regarding content on my Website: Reviews/user comments If you complain about any of the content on our Website, I shall investigate your complaint. If I feel it is justified or if I believe the law requires us to do so, I shall remove the content while I investigate. Free speech is a fundamental right, so I have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you. If I think your complaint is vexatious or without any basis, I shall not correspond with you about it.

 

When I receive a complaint, I record all the information you have given to me. I use that information to resolve your complaint. If your complaint reasonably requires me to contact some other person, I may decide to give to that other person some of the information contained in your complaint. I do this as infrequently as possible, but it is a matter for my sole discretion as to whether I do give information, and if I do, what that information is. I may also compile statistics showing information obtained from this source to assess the level of service I provide, but not in a way that could identify you or any other person.

How you can complain

If you are not happy with my privacy policy or if have any complaint then you should tell me via the Website contact page or email. If a dispute is not settled then I hope you will agree to attempt to resolve it by engaging in good faith with me in a process of mediation or arbitration. If you are in any way dissatisfied about how I process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

Comments

When visitors leave comments on the site, I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website.

Contact forms

Sending a message to my support team When you contact me, whether by telephone, through my Website or by e-mail, I collect the data you have given to me in order to reply with the information you need. I record your request and our reply in order to increase the efficiency of my blog. I keep personally identifiable information associated with your messages, such as your name and email address so as to be able to track my communications with you to provide a high-quality service.

Cookies (see also below)

If you leave a comment on my site, you may opt-in to save your name, email address and Website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, I will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two Weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other Websites behaves in the exact same way as if the visitor has visited the other Website. These Websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that Website.

Who I share your data with

(please see the table below)

How long I retain your data 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on my Website (if any), I also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to us. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Where I send your data

Visitor comments may be checked through an automated spam detection service. Data may be processed outside the European Union. My Websites are hosted in Germany. I may also use outsourced services in countries outside the European Union from time to time in other aspects of my business. Accordingly, data obtained within the UK or any other country could be processed outside the European Union. For example, some of the software our Website uses may have been developed in the United States of America. I use the following safeguards with respect to data transferred outside the European Union: the data protection clauses in my contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union; I comply with a code of conduct approved by a supervisory authority in the European Union; I use the EU-US Privacy Shield scheme, which provides adequate protection to allow personal data to be transferred to the United States.

Contact information for data protection and privacy matters: Virgilio Lobato-Cervantes, email: privacy@virgiliocervantes.co.uk

How I protect your data

Encryption of data sent between us: I use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.

What third parties I receive data from

Exception from the user (e.g. via comments), none.

What automated decision making and/or profiling I do with user data

My use of re-marketing: Re-marketing involves placing a cookie on your computer when you browse our Website in order to be able to serve you an advert for my services when you visit some other Website. I may use a third party to provide me with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for my services on other Websites.

This policy was last updated on 23 July 2020